KDB Bank 0-24 toll-free numbers:
In Hungary: 06-40-532-532 (06-40-KDB-KDB)
Abroad: (36-1) 374-9990
- Multi-language menu system.
- Press zero anytime to call the administrator.
- Administrators are available between 7 AM and 8 PM from Monday to Friday. After 8 PM customers can leave a message.
- General information can be obtained without customer identification.
- Identified customers may obtain all the information of their account.
- Identified private customers can make various transactions via phone; transactions made before 8 PM are usually completed the same day.
- All conversations are recorded for security reasons.
Why choose KDB Bank Contact Service?
- It is absolutely free of charge
- Service is available 24 hours a day
- Manage your finances from anywhere in the world quickly and simply
- Service can be customized according to your needs
KDB Contact Services
- Card cancellation
- Product information
- Current interests and rates
- Currency exchange rates
- Up-to-date money market data
- Information about KDB Bank and its branch offices
- Request information sheets and forms to your fax machine
- Send fax messages
- Answering machines after office hours
KDB Contact Services for identified customers (automated services)
The personal secret code for identification can be obtained at any KDB Bank branch office; the code can be changed anytime in the phone menu system.
- Information on balance and the last ten transactions
- Intra-bank transfer (for private customers, in the same currency)
- Modify/cancel personal code
KDB Contact Services for identified customers (call the administrators)
- Balances, transactions history, term deposits, monthly loan installments, services
- HUF transfers (GIRO and VIBER)
- Transfers between the customer’s own accounts
- Intra-bank transfers
- Conversion orders (at instant FX rates)
- Deposit transactions
- Modify card limit
- Card cancellation
- Cancel electronic transaction methods
- Cancellation of group collections
- Modification of current account credits
- Personal data change
- Request account history
- Announce large amount cash withdrawals
- Help in KDB PC contact Midi/Max services
How to apply
Personally at any KDB Bank branch office.
KDB Contact Center Services are absolutely free of charge.
Charges of transactions submitted via the Contact Center are the same as the charges of transactions submitted on paper.